TERMS OF SERVICE – TOYS ZILLA

Last Updated: 14 November 2026

Welcome to TOYS ZILLA! These Terms of Service govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to the following terms and conditions.

1. General Conditions

TOYS ZILLA is an online shopping store offering a variety of products, including toys, gadgets, mobile accessories, fashion accessories, lifestyle products and everyday essentials for all age groups.

We reserve the right to refuse service to anyone for legitimate reasons, subject to applicable laws.

2. Products and Descriptions

We make reasonable efforts to display our products, descriptions, images and prices accurately.

However:

• Actual product colours may vary slightly due to screen settings.
• Product packaging or appearance may occasionally differ.
• Product availability may change without prior notice.
• We reserve the right to correct errors in product descriptions or pricing.

3. Pricing and Payments

All product prices are displayed on our website in the applicable currency.

• Prices and offers may change without prior notice.
• Orders are subject to successful payment confirmation where applicable.
• Any applicable delivery charges or additional fees will be displayed during checkout.
• We reserve the right to cancel orders affected by pricing or listing errors, subject to applicable law and appropriate refunds.

4. Orders and Order Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to review, reject or cancel orders in cases such as suspected fraudulent activity, incorrect pricing, product unavailability or other legitimate reasons.

If an order is cancelled after payment, an appropriate refund will be processed according to our refund policy and applicable law.

5. Shipping and Delivery

TOYS ZILLA works with suppliers and shipping partners to fulfil customer orders.

Delivery times may vary depending on product availability, supplier processing, shipping destination and courier services.

We are not responsible for delays caused by circumstances beyond our reasonable control, but we will make reasonable efforts to assist customers with delivery-related concerns.

Please refer to our Shipping Policy for further details.

6. Returns and Refunds

Returns, exchanges and refunds are subject to our Return and Refund Policy.

Customers should review the applicable policy before placing an order.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

7. Customer Responsibilities

By using our website, you agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Avoid fraudulent purchases or unauthorized transactions.
• Not misuse, damage or disrupt our website.
• Not attempt unauthorized access to our systems.

8. Intellectual Property

All website content, including brand elements, logos, text, graphics and design, belongs to TOYS ZILLA or its respective owners and is protected by applicable intellectual property laws.

You may not reproduce, distribute or use our content without appropriate permission.

9. Third-Party Services

Our website may use third-party services, including Shopify, payment gateways, suppliers and delivery partners.

Your use of third-party services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, TOYS ZILLA shall not be liable for indirect or incidental losses arising from the use of our website or services.

Nothing in this section excludes liability that cannot legally be excluded under applicable law.

11. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service when necessary.

Changes will be published on this page with an updated revision date. Continued use of our website after changes take effect constitutes acceptance where permitted by law.

13. Governing Law

These Terms shall be governed by the applicable laws of India, subject to applicable consumer protection laws and regulations.

14. Agreement

By accessing or purchasing from TOYS ZILLA, you acknowledge that you have read and understood these Terms of Service.

TOYS ZILLA – Something for Everyone.